Payment & Shipping Terms:
|Shipping:||As Your Requirement||Payment Way:||Western Union,moneygram,bank Transfer,btc|
|Send Time:||In 12 Hours|
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we will try our best to satisfied you:
1. Tailor-made for every customers.
2. Third-party test for the products you demand.
3. Test your counter-samples and produce them for you.
4. Best discount for old customers.
5. Reasonable & competitive price, fast lead time.
6. Sample is available for your evaluation & Formulation development.
7. Faster delivery:Sample order in stock and 3-7 days for bulk production.
8.We have strong cooperation with DHL, TNT, UPS, FEDEX, EMS. Or you also can choose your own shipping forwarder.
9. All inquiries will be replied within 12 hours.
10. Dedication to quality, supply & service.
11. Strictly on selecting raw materials.
13.Many years experience in this field.
14. Safe shipping.
15.Various payment terms.
Price,company and service advantage:
1 Best service, high quality and reasonable price;
2. It's customers' right to choose the package (EMS, DHL, FedEx, UPS);
3. It's customers' right to choose the packing way for his products from many recent effective packing ways;
4. Specials are possible when client's order is big enough, including the discount policy;
5. Our company promise to deliver clients' package to his hands safely, or we'll cover the total loss and reship in time;
6. We can help our regular clients to suggest some vials factories which produce different size vials(2ml, 5ml, 7ml, 10ml, 20ml...), hoping can bring you convenience if you need these vials, too.
7. Return policy: we promise we will return your money if our product don't have effect.
|Q||Why have I received an email requesting further information labelled "Security Check"|
|A||We will occasionally check the authenticity of our customers to prevent fraudulent purchases. If you have no trading history with us, then any order over €100 may be put on hold and you will be asked to provide proof of identity. In this case, your order will not be processed, under any circumstances, until this information has been supplied. We may also ask for this information if we see that your ordering pattern dramatically changes...for example you have 10 previous orders, each for under €50, then you place an order to the value of €300, which is outside your normal ordering pattern and may cause a security check to be raised.|
|Q||I have not received any email updates have you shipped my order?|
|A||All orders will receive email updates. If you have not yet received an email, then please check your junk mailbox, as some emails seem to be directed there. You may also log in to your account and check the status of your order at any time.|
|Q||What are your payment processing options?|
|A||We do not accept credit/debit cards. Payment options are subject to change. The current payment options will be listed during the payment checkout stage.|
|Q||How long should my order take to arrive?|
|A||EU orders will normally arrive within a week. Non EU orders will take a little longer. The average shipping time is between 3 and 12 business days, but they can take longer.|
Contact Person: Tina